Questions

1. Introduction to Organizational Behavior (OB)

• Define Organizational Behavior (OB).
• Explain knowledge areas combined in OB.
• State objectives of OB.
• Explain importance of OB.

2. Communication & Communication Barriers

• Define communication.
• Explain communication process.
• Discuss types of communication with examples.
• Explain communication barriers.
• State ways to improve communication.

3. Perception and Individual Behavior

• Define perception.
• Explain factors affecting perception.
• Define individual behavior.
• Explain factors affecting individual behavior.
• State importance of perception and individual behavior in organizations.

4. Teamwork and Group Behavior

• Define teamwork.
• State advantages of teamwork.
• Define group behavior.
• Differentiate formal groups and informal groups.
• State characteristics of effective teams.
• Mention problems in teams.

5. Conflict Management and Negotiation

• Define conflict.
• State causes of conflict.
• Explain conflict management techniques.
• Define negotiation.
• State importance of negotiation.

6. Organizational Change & Resistance to Change

• Define organizational change.
• Explain reasons for change.
• Define resistance to change.
• State causes of resistance to change.
• Explain managing resistance to change.

7. Workplace Diversity

• Define workplace diversity.
• State types of diversity.
• Explain advantages of diversity.
• Explain challenges of diversity.
• State ways to manage diversity.

8. Leadership and Manager-Employee Relations

• Define leadership.
• State qualities of good leaders.
• Explain leadership styles.
• State importance of manager-employee relations.
• Explain ways to improve manager-employee relations.

9. Motivation, Employee Values & Job Satisfaction

• Define motivation.
• Differentiate financial and non-financial motivation.
• Define employee values.
• State importance of employee values.
• Define job satisfaction.
• State factors affecting job satisfaction.
• Mention benefits of job satisfaction.

10. Technology and Digital Transformation in Organizations

• Define digital transformation.
• Give examples of technology used in organizations.
• State benefits of technology in organizations.
• Explain challenges of digital transformation.
• Explain role of OB in digital transformation.

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